Q: how long will it take for my Reina love London Turban to arrive?
UK Shipping: 2 to 3 working days
Europe: 3 to 5 working days
International: Rest of the world 5 to 10 working days
All orders will be processed within 1-2 working days
Q: What is your returns policy?
Due to the nature of our products Reina Love London do not accept any returns.
Q: I am a social influencer and I would like to work with Reina Love London, what are the steps I need to take?
Q: I just emailed you, when can I expect a response?
We aim to respond within 24 - 48 hours of receipt.
Q: I’ve changed my mind and would like to cancel my order, is that possible?
If the order has not been shipped it is still possible to cancel it. In this case time is of the essence so please get in touch with us via email: email@example.com as soon as possible. If the order has already been shipped it will not be possible to cancel it.
Q: I need to change my shipping address; how do I do this?
Please get in touch with us via email: firstname.lastname@example.org as soon as possible. It is the customers responsibility to provide the correct shipping address when placing an order, in the event of the order being shipped to an incorrect address supplied by the customer, Reina Love London accepts no responsiblility.